Shipping & Receiving Hours:

Monday - Friday
7:00 AM - 4:00 PM
First Come, First Served 
  
For pick-up at our Buffalo Plant, customers should e-mail our scheduling team for an appointment.  If you are unable to schedule via e-mail, please call (716) 828-1170 x232 or x207.  All carriers must e-mail or call for a pick-up number and notify us which day that they will be picking up their load. 
 
DRIVERS MUST BE SIGNED IN BY 4:00PM TO BE LOADED THAT DAY – NO EXCEPTIONS 
 
 
Upon Arrival:
  • Trucks should drive past the parked cars and line up beyond loading doors on right & parking lot on left.
  • After parking, driver should report to the Shipping & Receiving door/call box.
  • Driver may press the TALK button to alert Shipping & Receiving personnel and check in.
 
Truck/Trailer Condition:
  • All trailers must be clean and dry.
  • Leaking trailers will not be loaded without repairs.
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Facility Address & Map:
 
U.S. Sugar Co., LLC
692 Bailey Avenue 
Buffalo, NY 14206
(716) 828-1170