Shipping & Receiving Hours:
Monday - Friday
7:00 AM - 5:00 PM
All carriers must e-mail or call for a pick-up number
and to notify us which day that they will be picking up their load. Trucks are loaded on a first come, first
No night shift this time of year, so 5 PM cut-off is firm. Anyone arriving after 5 PM will
not be loaded until thenext day.
Trailers must be clean and dry. Leaking trailers will not be loaded without repairs.
pick-up appointments at our Buffalo Plant, e-mail our scheduling team. If you are unable to schedule via
e-mail, please call (716) 828-1170 x220 or
Drivers should report to the Shipping and Receiving door, where there is a call box. Driver can
press the TALK button to interact with Shipping & Receiving personnel.
U.S. Sugar Co., LLC
692 Bailey Avenue
Buffalo, NY 14206